FAQ's

 

Why are some pool companies so much less than other companies?

Some pool companies can advertise lower prices because they're giving you a lesser product. You might not be able to notice inferior quality for a few years, but there is a difference. These "cheaper" pool companies use cheaper materials, transient and often poorly trained crews, and lower quality mechanical equipment. There are lots of ways for them to save money and build you a "cheaper" pool. But in the long run, it's not cheaper at all. Poor quality is always, sooner or later, expensive and a mistake. The fact is, D & L Pools, Inc. will be the best quality and the best value, at any budget. If you want to save money, we'll show you how, but we won't build you an inferior pool.

 

How long does it take to install an in-ground pool?

For Steel Wall/Vinyl Liner, the average time is 3-4 weeks. For Fiberglass, the average time is 5-10 days.

 

How long does it take to replace an in-ground vinyl liner?

Once we receive your custom made liner, depending on the type/condition of the pool bottom, and how much debris removal is involved, the average replacement time is 5-8 hours. Normal lead time for a new liner is 2-3 weeks.

 

Is there much maintenance with a swimming pool?

Like every mechanical device, a swimming pool needs to be cared for and maintained. But it's not complicated. Today's cleaning systems are very low-maintenance so you just need to follow a few simple steps to keep your pool clean, clear and safe. When we finish your pool, we'll outline a complete pool care program. It's something you can do yourself easily enough, but if you'd like us to take care of it for you, we can do that. We have a service department that will take care of everything - cleaning, brushing, chemicals, and maintenance - for a small fee.

 

Why do prices vary so much from fiberglass manufacturers, when they are all fiberglass pools?

This is a good question, and if I were in the market for a pool of any type I would question why there would be a big difference in price. Let’s start by addressing some of the differences between manufacturers. Fiberglass pools come in different thickness, and gel coats can be of high quality or low quality. This will greatly determine the pool’s durability and will affect whether or not there are major maintenance issues down the road. Cheap gel coats can develop scratches easily and are hard to repair without a noticeable patch. Fading can also occur when these gel coats are used, causing your pool to look like it has a powder on it after just a couple of years. Thin pools can result in bulging walls, which is not something that is covered on your pool’s warranty. A pool’s thickness will also have a major impact on whether or not it ever develops a crack in the structure.

 

What Goes Into A Service Call?

People frequently question the charges for service calls. They may not realize the many factors involved in running a service business. Charges can never be determined solely by the time an employee spends in your backyard working. From the standpoint of a service company, the cost of repairing and getting to the job are far more costly than the time spent at the job even for a simple job such as cleaning skimmer baskets or backwashing a filter.

Here's what goes into the bill for the services of qualified technicians who perform a service at your home:

Specialized Training

Office and Warehouse Salaries

Trucks

Stationary and Supplies

Travel Time

Light, Heat, and Power

Costly Tools

Truck Maintenance

Accurate Test Apparatus

Stock of Spare Parts

Exchanging Parts

Insurance-Trucks, Liability

Time on the Job

Gasoline and Fuel

Employee Benefits

Office Equipment

Taxes

Good service doesn't "just happen"! Operating a dependable service business like ours requires organization, competent mangement and a substantial capital investment. So please don't judge service charges solely by the time spent in your backyard. When our technician knocks on your door, many cost have been incurred just to get him there, ready to do the job!